Ralph Henderson, SH Recovery & Associates
Ralph Henderson, founding partner of SH Recover & Associates will share how security
companies are successfully turning their overdue invoices into revenue. Specifically, Ralph
will advise CALSAGA members on how to collect their overdue invoices and broken service
contracts without losing their customers, as well as how to handle their clients’ disputed
invoices while getting their clients to pay.
At what point should you use an attorney in order to collect? When should a company use
a mediation firm and what is the difference between a mediation firm and a collection
agency? CALSAGA members will be taught why delaying to take action to collect can hurt
their chances in recovering their money.
Ralph has over 22 years of mediation and collection experience in the security industry
throughout the United States, Europe and Canada.
Jeff Flint, CALSAGA Association Manager
Chris Kahn, Sloat, Higgins & Jensen
Find out how the legislative process in Sacramento REALLY works from two experts.
CALSAGA’s lobbyist, Chris Kahn of Sloat Higgins and Jensen will provide a behind the
scenes look at how a bill really becomes a law...and it’s not always like what you learned in
high school. CALSAGA Association Manager and Political Advisor Jeff Flint will explain how
an ordinary citizen and business owner can have an impact on the process.
Michael Berumen, Four Star Private Patrol, Inc.
Michael Berumen bridges the worlds of theory and practice, for he not only owns several businesses, including a security company, he is also a published author in several fields, including philosophy and business. Among his writings is the book, Do No Evil: Ethics with Applications to Economic Theory and Business, which Kirkus Reviews described as “A fresh, convincing ethical examination.” Mike has also testified before the U.S. Congress, appeared on television news broadcasts, and addressed academic, community, and business audiences on a variety of topics, including ethics, marketing, economics, science, and political theory.